Ram Pickup Tailgate May Open While Driving
high How serious is it? About this label
If the tailgate opens while driving, cargo can fall out onto the road, creating a hazard and increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 19V347000 |
|---|---|
| Reported to NHTSA | May 9, 2019 |
| Manufacturer | Chrysler (FCA US LLC) |
| Part affected | Latches/locks/linkages:tailgate:latch |
| Vehicles covered | 3 model/year combinations, model years 2018 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On certain Ram 1500, 2500, and 3500 pickup trucks with a power locking tailgate, a part called the tailgate actuator limiter tab may fracture. If it does, the tailgate can unlatch and open while the truck is being driven.
What you should do
2. Contact a dealer, or call FCA US customer service at 1-800-853-1403.
3. The repair (tailgate latch repair) is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V347000. More in how recalls work.
Affected vehicles (3)
Who to contact
RAM — official RAM recall lookup
Customer service: 1-800-853-1403
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Official notice
- Component
- LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
- Summary
- Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
- Safety risk
- If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
- Remedy
- Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.