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Ford Ranger may not be in the gear shown

NHTSA campaign 19V366000 · Reported 2019-05-13 · Ford Motor Company

critical How serious is it? About this label

This is serious — the truck can move unexpectedly or roll away without warning, causing a crash or injury — and although the notice does not tell owners to park it, always set the parking brake before getting out until the repair is done.

What's wrong, in plain English

On certain 2019 Ford Rangers, the bolts holding the shifter cable bracket to the transmission can work loose. When that happens, the truck may actually be in a different gear than the one shown by the shift lever. The truck could move in a direction you didn't expect, and it may roll away after you select Park if you did not set the parking brake. Dealers will inspect and tighten the fasteners and check shifting, free of charge. The recall began July 1, 2019.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your Ranger is included. 2. Call your Ford dealer or Ford customer service at 1-866-436-7332 and reference recall 19S15 to schedule the inspection. 3. Have the fasteners tightened and shifting verified — the work is free.

Affected vehicles (1)

Who to contact

Fordofficial Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Summary
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles. The fasteners that attach the transmission shifter cable bracket to the transmission may loosen allowing the transmission to be in a different gear than indicated by the gear shift lever position.
Safety risk
If the gear shift lever position does not match the actual transmission gear, the vehicle may move in an unexpected direction. Additionally, despite selecting 'Park', if the parking brake is not applied before the vehicle is exited, the vehicle may roll. Either scenario increases the risk of crash or injury.
Remedy
Ford will notify owners, and dealers will inspect and tighten the transmission shift cable bracket fasteners as necessary, and verify the proper transmission shift operation, free of charge. The recall began July 1, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S15.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.