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Ford Ranger rear head restraints block child seat installation

NHTSA campaign 21V765000 · Reported 2021-09-30 · Ford Motor Company

high How serious is it? About this label

An improperly attached child seat can increase the risk of injury in a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

On certain 2020-2021 Ranger Super Cab trucks, the rear head restraints are fixed in place and can get in the way when you install some types of child seats. On top of that, the lower anchor bars in the back seat may not line up correctly, so the child seat may not clip on the way it should. A dealer will check and adjust the anchors and swap the fixed head restraints for removable ones, free of charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Ranger is included. 2. Contact your Ford dealer, or Ford customer service at 1-866-436-7332 (recall 21C24), to schedule the work. 3. Have the anchors adjusted and the head restraints replaced — both are free.

Affected vehicles (1)

2020 Ford Ranger

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford seat recalls: loose seat backs and foldaway van seats · all 21 Ford recalls in this area

Official notice

Component: SEATS:MID/REAR ASSEMBLY
Summary: Ford Motor Company (Ford) is recalling certain 2020-2021 Ranger Super Cab vehicles equipped with rear seats containing fixed head restraints. The fixed head restraints may interfere with proper installation of certain types of child seats. Additionally, the child seat may not attach properly to the lower-rear anchors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage System."
Safety risk: An improperly attached child seat can increase the risk of injury in a crash.
Remedy: Dealers will inspect the rear-lower child restraint anchorages for correct alignment and adjust as necessary. Separately, dealers will replace the non-removable head restraints with removable head restraints, free of charge. Interim owner notification letters were mailed on November 5, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C24.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.