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Ram 1500 Airbag Control Module Memory May Corrupt

NHTSA campaign 19V407000 · Reported May 31, 2019 · Chrysler (FCA US LLC)

high How serious is it? About this label

Disabled air bags and seat belt pretensioners increase the risk of injury if the vehicle is in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V407000
Reported to NHTSAMay 31, 2019
ManufacturerChrysler (FCA US LLC)
Part affectedAIR Bags
Vehicles covered2 model/year combinations, model years 2019–2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

In some Ram 1500 trucks, the memory in the computer that controls the air bags and seat belt pretensioners can become corrupted. When this happens, it can disable the vehicle's air bags and seat belt pretensioners so they would not work as intended.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a dealer to have the air bag control computer reprogrammed or replaced as necessary; call Chrysler customer service at 1-800-853-1403.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V407000. More in how recalls work.

Affected vehicles (2)

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other RAM 1500 recalls

All 50 1500 recalls

Official notice

Component
AIR BAGS
Summary
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Safety risk
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.