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Porsche 911 Driveshaft Bolts May Be Loose

NHTSA campaign 19V445000 · Reported Jun 12, 2019 · Porsche Cars North America, Inc.

high How serious is it? About this label

A disconnected driveshaft can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V445000
Reported to NHTSA	Jun 12, 2019
Manufacturer	Porsche Cars North America, Inc.
Part affected	Power Train:axle Hubs
Vehicles covered	1 model/year combination, model years 2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

In some 911 Carrera vehicles, the bolts that connect the driveshaft to the wheel hub may not have been properly tightened. This means the driveshaft could become disconnected from the wheel hub. Porsche dealers will properly tighten this connection between the driveshaft and the wheel hub, and the repair is provided free of charge to owners.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your car is affected.
2. Contact Porsche customer service at 1-800-767-7243 to schedule the repair.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V445000. More in how recalls work.

Affected vehicles (1)

2020 Porsche 911 Carrera

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Porsche Power Train Recalls Include Loose Connections and Screen Failures · all 4 Porsche recalls in this area

Other Porsche 911 Carrera recalls

Feb 20, 2024Porsche 911 rear seat belt may not hold child seat securelymedium
May 3, 2023Porsche 911 Carrera may be missing body weldshigh
Sep 8, 2021Porsche 911 and Taycan Brake Booster Rod Detachmenthigh
Mar 24, 2021Porsche 911 Rear Suspension Screw Connection Loosehigh
Jul 1, 2020Porsche 911 Front Differential Bracket Loosehigh
Dec 11, 2019Porsche 911 Carrera Hazard Lights May Failmedium

Official notice

Component: POWER TRAIN:AXLE HUBS
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019 911 GT2 RS and 2020 911 Carrera S Coupe vehicles. The bolts connecting the driveshaft to the wheel hub may not have been properly tightened.
Safety risk: If the driveshaft disconnects from the wheel hub, it can increase the risk of crash.
Remedy: Porsche will notify owners, and dealers will properly tighten the driveshaft connection to the wheel hub, free of charge. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB2.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.