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Porsche 911 Rear Suspension Screw Connection Loose

NHTSA campaign 21V201000 · Reported Mar 24, 2021 · Porsche Cars North America, Inc.

high How serious is it? About this label

A failed suspension connection can cause the car to become unstable while driving, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V201000
Reported to NHTSAMar 24, 2021
ManufacturerPorsche Cars North America, Inc.
Part affectedSuspension:rear
Vehicles covered1 model/year combination, model years 2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some Porsche 911 models, a screw connection on the rear axle's upper control arm may be loose. A loose connection like this can fail over time, and if it fails, it can make the car unstable while you are driving. Dealers will rework and tighten the screw connection on the rear axle's upper control arm to fix the issue, and this repair will be done free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Porsche dealer to schedule the repair (Porsche customer service: 1-800-767-7243).
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V201000. More in how recalls work.

Affected vehicles (1)

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Porsche 911 Carrera recalls

Official notice

Component
SUSPENSION:REAR
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2019 Porsche 911 Speedster, 2020 Porsche 911 Carrera S Coupe, Carrera 4S Coupe, and Carrera S Cabriolet vehicles. The screw connection on the rear axle upper control arm may be loose.
Safety risk
A loose connection may fail, causing driving instability and increasing the risk of a crash.
Remedy
Porsche will notify owners, and dealers will rework and tighten the screw connection on the rear axle upper control arm, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA6.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.