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Porsche 911 Front Differential Bracket Loose
high How serious is it? About this label
A damaged fuel tank can leak fuel, and in the presence of an ignition source this may increase the risk of a fire. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 20V381000 |
|---|---|
| Reported to NHTSA | Jul 1, 2020 |
| Manufacturer | Porsche Cars North America, Inc. |
| Part affected | Power Train:driveline:differential Unit |
| Vehicles covered | 1 model/year combination, model years 2020 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Certain 2020 Porsche 911 Carrera 4S Coupe vehicles have a front axle differential bracket that may not have been tightened correctly. If it comes loose, the differential could damage nearby components such as the fuel tank or drive shafts. Damage to the fuel tank can cause fuel to leak, which in the presence of an ignition source may increase the risk of a fire.
What you should do
2. Contact a Porsche dealer to have the front axle differential inspected and, depending on the result, reinstalled or replaced; you can also call Porsche customer service at 1-800-767-7243.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V381000. More in how recalls work.
Affected vehicles (1)
Who to contact
Porsche — official Porsche recall lookup
Customer service: 1-800-767-7243
The bigger picture
- Porsche Power Train Recalls Include Loose Connections and Screen Failures · all 4 Porsche recalls in this area
Other Porsche 911 Carrera recalls
- Feb 20, 2024Porsche 911 rear seat belt may not hold child seat securelymedium
- May 3, 2023Porsche 911 Carrera may be missing body weldshigh
- Sep 8, 2021Porsche 911 and Taycan Brake Booster Rod Detachmenthigh
- Mar 24, 2021Porsche 911 Rear Suspension Screw Connection Loosehigh
- Dec 11, 2019Porsche 911 Carrera Hazard Lights May Failmedium
- Jun 12, 2019Porsche 911 Driveshaft Bolts May Be Loosehigh
Official notice
- Component
- POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- Summary
- Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Porsche 911 Carrera 4S Coupe vehicles. The front axle differential bracket may not have been tightened correctly. If it comes loose, the differential could potentially cause damage to surrounding components.
- Safety risk
- Components such as the fuel tank or drive shafts may become damaged from the loose differential. Damage to the fuel tank can result in fuel leakage, which in the presence of an ignition source may increase the risk of a fire.
- Remedy
- Porsche will notify owners, and dealers will remove the front axle differential to check the screw threads, and to inspect surrounding components for any consequential damage. Depending on the inspection result, the front axle differential will be reinstalled or replaced using new screw joints torqued to the required specification. All work will be performed free of charge. The recall began August 20, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA8.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.