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Toyota Floor Mat Label May Be Wrong

NHTSA campaign 19V503000 · Reported Jun 28, 2019 · Southeast Toyota Distributors, LLC

An incorrect load-carrying label could lead to unintentionally overloading the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V503000
Reported to NHTSA	Jun 28, 2019
Manufacturer	Southeast Toyota Distributors, LLC
Part affected	Equipment:other:labels
Vehicles covered	10 model/year combinations, model years 2018–2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Certain Toyota vehicles with factory-installed floor mats have a load-carrying capacity label that may show incorrect information, so these vehicles do not meet a federal safety standard for tire and rim selection. An incorrect label could lead someone to unintentionally overload the vehicle, which increases the risk of a crash. The distributor will provide a corrected label to place over the wrong one, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Toyota dealer, or call Toyota customer service at 1-888-270-9371, to get the corrected label.
3. The replacement label is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V503000. More in how recalls work.

Affected vehicles (10)

2018 Toyota Camry
2018 Toyota Corolla
2018 Toyota RAV4
2018 Toyota Sienna
2018 Toyota Yaris
2019 Toyota Camry
2019 Toyota Corolla
2019 Toyota RAV4
2019 Toyota Sienna
2019 Toyota Yaris

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Toyota Equipment Recalls Involving Incorrect or Fading Load Capacity Labels · all 16 Toyota recalls in this area

Other Toyota RAV4 recalls

Apr 22, 2026Toyota RAV4 Front Seat Brackets Welded Improperlyhigh
Oct 30, 2025Toyota, Lexus and Subaru rearview camera may freezemedium
Sep 11, 2025Toyota Instrument Panel May Fail To Show Warningshigh
Dec 5, 2024Toyota RAV4: Loose Front Brake and Wheel Boltshigh
Dec 20, 2023Toyota, Lexus airbag sensor may block deploymenthigh
Nov 1, 2023Toyota RAV4 Replacement Battery Can Short Circuitcritical

All 17 RAV4 recalls

Official notice

Component: EQUIPMENT:OTHER:LABELS
Summary: Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Safety risk: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Remedy: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.