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Toyota RAV4 Replacement Battery Can Short Circuit

NHTSA campaign 23V734000 · Reported Nov 1, 2023 · Toyota Motor Engineering & Manufacturing

critical How serious is it? About this label

A short circuit in the battery increases the risk of a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V734000
Reported to NHTSANov 1, 2023
ManufacturerToyota Motor Engineering & Manufacturing
Part affectedElectrical System:12v/24v/48v Battery
Vehicles covered1 model/year combination, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some replacement 12-volt batteries don't fit properly in the battery tray on certain RAV4 vehicles. Because the battery doesn't fit correctly, it can move around inside the tray and come into contact with the metal hold-down bracket. That contact between the battery and the bracket can cause a short circuit.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your RAV4 is included. 2. Contact a Toyota dealer to schedule the free repair, or call Toyota customer service at 1-800-331-4331. 3. Dealers will replace the battery clamp, tray, and terminal cover at no cost.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V734000. More in how recalls work.

Affected vehicles (1)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota RAV4 recalls

All 17 RAV4 recalls

Official notice

Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Safety risk
A battery short circuit increases the risk of a fire.
Remedy
Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.