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Ram 1500 warning lights may not illuminate

NHTSA campaign 19V556000 · Reported 2019-07-26 · Chrysler (FCA US LLC)

medium How serious is it? About this label

Moderately serious, because the truck itself drives normally but you might miss a warning about a real problem, so you can keep driving while you schedule the free replacement.

What's wrong, in plain English

The instrument cluster is the display behind the steering wheel with your gauges and warning lights. On these trucks it may not light up the warning symbols the way it should. That means a problem with the truck's systems could go unnoticed because the light never comes on, and you could keep driving with a fault you do not know about. Dealers will replace the whole cluster at no charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your truck is included in recall V83.
2. Call your Ram dealer for an appointment, or Chrysler customer service at 1-800-853-1403.
3. Have the instrument cluster replaced; there is no charge to you.

Affected vehicles (1)

2019 RAM 1500

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ram electrical recalls: fire risk relays and blank instrument panels · all 12 RAM recalls in this area

Official notice

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Safety risk: Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems and increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will replace the instrument cluster, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V83.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.