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Ram 1500 Instrument Cluster May Fail to Show Warnings

NHTSA campaign 19V556000 · Reported Jul 26, 2019 · Chrysler (FCA US LLC)

medium How serious is it? About this label

Not receiving warnings about the vehicle's systems can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V556000
Reported to NHTSAJul 26, 2019
ManufacturerChrysler (FCA US LLC)
Part affectedElectrical System: Instrument Cluster/panel
Vehicles covered1 model/year combination, model years 2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Chrysler is recalling certain Ram 1500 trucks because the instrument cluster may not properly light up warning indicators for the driver. This means important warning lights about the vehicle's systems might not display as they should, so the driver may not be alerted to a problem.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your truck is affected.
2. Contact a Chrysler dealer to schedule the repair (Chrysler customer service: 1-800-853-1403).
3. The instrument cluster replacement is provided at no cost.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V556000. More in how recalls work.

Affected vehicles (1)

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other RAM 1500 recalls

All 50 1500 recalls

Official notice

Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Safety risk
Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems and increase the risk of crash.
Remedy
Chrysler will notify owners, and dealers will replace the instrument cluster, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V83.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.