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Ram 2500 and 3500 Brake Calipers May Drag

NHTSA campaign 19V635000 · Reported Aug 29, 2019 · Chrysler (FCA US LLC)

medium How serious is it? About this label

Overheating brakes from this dragging problem raise the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V635000
Reported to NHTSAAug 29, 2019
ManufacturerChrysler (FCA US LLC)
Part affectedService Brakes, Hydraulic:foundation Components:disc:caliper
Vehicles covered2 model/year combinations, model years 2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Ram 2500 and 3500 trucks have front brake calipers that were built with the wrong fluid inside them. This can make the rubber seals inside the calipers swell up. When that happens, the brakes can drag, meaning they stay partly engaged even when you're not pressing the pedal. Dragging brakes can overheat, which raises the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your truck is affected.
2. Contact a Ram dealer to schedule the repair; FCA US customer service is at 1-800-853-1403.
3. Dealers will replace the front brake calipers and hoses and bleed the brakes, free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V635000. More in how recalls work.

Affected vehicles (2)

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other RAM 3500 recalls

All 43 3500 recalls

Official notice

Component
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Summary
Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500, 3500 and 3500 Cab Chassis trucks. The brake calipers may have been manufactured with an incorrect assembly fluid, which can cause the caliper's rubber seals to swell.
Safety risk
The swollen seals can cause the brakes to drag, potentially overheating the brakes and increasing the risk of a crash.
Remedy
FCA US will notify owners, and dealers will replace the front brake calipers and brake hoses and bleed the brakes, free of charge. The recall began October 24, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US' number for this recall is V98.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.