Toyota 4Runner steering and suspension bolts may be loose

NHTSA campaign 19V670000 · Reported 2019-09-20 · Southeast Toyota Distributors, LLC

high How serious is it? About this label

Serious: loose steering or suspension hardware can lead to a loss of control or a part coming off, so have it inspected promptly, though the notice does not tell owners to park the vehicle.

What's wrong, in plain English

On these 4Runners, some of the nuts and bolts that hold steering and suspension parts together may not have been tightened enough when the vehicles were being prepared. Loose fasteners can let those parts shift or work their way free over time. If that happens while you are driving, you could lose control of the vehicle, or an add-on part could fall off and become a hazard for the cars behind you. A dealer checks and retightens them.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your 4Runner is affected. 2. Call your Toyota dealer or Southeast Toyota customer service at 1-866-405-4226 (recall SET19B) to book an inspection soon. 3. Have the fasteners checked and retightened free of charge.

Affected vehicles (2)

2018 Toyota 4runner
2019 Toyota 4runner

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

What steering problems are Toyota vehicles being recalled for? · all 9 Toyota recalls in this area

Official notice

Component: STEERING
Summary: Southeast Toyota Distributors, LLC (SET) is recalling certain 2018-2019 Toyota 4Runner vehicles. During installation, certain steering and suspension components may not have been properly tightened.
Safety risk: Loose fasteners may cause a loss of vehicle control, or cause an accessory to detach from the vehicle and become a road hazard. Either of these scenarios can increase the risk of a crash or injury.
Remedy: SET will notify owners, and dealers will inspect and re-tighten the steering and suspension fasteners as necessary, free of charge. The recall is expected to begin November 19, 2019. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET19B.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.