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Toyota 4Runner Loose Steering and Suspension Bolts

NHTSA campaign 19V670000 · Reported Sep 20, 2019 · Southeast Toyota Distributors, LLC

high How serious is it? About this label

A loose part could cause the driver to lose control of the vehicle, or fall off and create a road hazard for others, increasing the risk of a crash or injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V670000
Reported to NHTSASep 20, 2019
ManufacturerSoutheast Toyota Distributors, LLC
Part affectedSteering
Vehicles covered2 model/year combinations, model years 2018–2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain 4Runners, some steering and suspension parts may not have been tightened properly when they were installed. If a bolt is loose, a part could shift or even come off the vehicle. That could make the truck harder to control or send a piece into the road as a hazard for other drivers. Dealers will check these fasteners and tighten them back up as needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact your Toyota dealer or SET customer service at 1-866-405-4226 (reference SET19B) to schedule an inspection.
3. The inspection and any needed tightening are free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V670000. More in how recalls work.

Affected vehicles (2)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota 4runner recalls

All 12 4runner recalls

Official notice

Component
STEERING
Summary
Southeast Toyota Distributors, LLC (SET) is recalling certain 2018-2019 Toyota 4Runner vehicles. During installation, certain steering and suspension components may not have been properly tightened.
Safety risk
Loose fasteners may cause a loss of vehicle control, or cause an accessory to detach from the vehicle and become a road hazard. Either of these scenarios can increase the risk of a crash or injury.
Remedy
SET will notify owners, and dealers will inspect and re-tighten the steering and suspension fasteners as necessary, free of charge. The recall is expected to begin November 19, 2019. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET19B.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.