Toyota 4Runner Label Lists Wrong Load Capacity

NHTSA campaign 23V680000 · Reported Oct 12, 2023 · Southeast Toyota Distributors, LLC

medium How serious is it? About this label

An overloaded vehicle is more likely to crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V680000
Reported to NHTSA	Oct 12, 2023
Manufacturer	Southeast Toyota Distributors, LLC
Part affected	Equipment:other:labels
Vehicles covered	1 model/year combination, model years 2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Some 2023 Toyota 4Runner vehicles have a label showing the wrong maximum load capacity for the vehicle. If an owner loads the vehicle based on this incorrect number, the vehicle could end up carrying more weight than it is actually rated for, resulting in an overloaded vehicle. Southeast Toyota Distributors will mail out a corrected label free of charge to fix the mistake.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected. 2. Contact your Toyota dealer or Southeast Toyota Distributors at 1-866-405-4226 for the new label. 3. The replacement label is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V680000. More in how recalls work.

Affected vehicles (1)

2023 Toyota 4runner

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Toyota Equipment Recalls Involving Incorrect or Fading Load Capacity Labels · all 16 Toyota recalls in this area

Other Toyota 4runner recalls

Sep 11, 2025Toyota Instrument Panel May Fail To Show Warningshigh
Jul 23, 2024Toyota accessory weight label may show wrong numberslow
Jul 6, 2022Toyota 4Runner Load Capacity Labels Are Incorrectlow
May 6, 2022Toyota 4Runner, Tacoma and Highlander weight labels may fadelow
Dec 13, 2021Toyota 4Runner High Beam Headlight Failuremedium
Nov 4, 2020Toyota and Lexus fuel pumps may fail, stalling enginehigh

All 12 4runner recalls

Official notice

Component: EQUIPMENT:OTHER:LABELS
Summary: Southeast Toyota Distributors, LLC (SET) is recalling certain 2023 Toyota 4Runner vehicles. The load carrying capacity modification label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Safety risk: An overloaded vehicle increases the risk of a crash.
Remedy: Southeast Toyota Distributors, LLC will mail a new modified label, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET23A.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.