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BMW Z4 Engine Counterbalance Shaft May Loosen

NHTSA campaign 19V732000 · Reported Oct 15, 2019 · BMW of North America, LLC

high How serious is it? About this label

If the counterbalance shaft loosens, severe engine damage could occur, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V732000
Reported to NHTSAOct 15, 2019
ManufacturerBMW of North America, LLC
Part affectedEngine
Vehicles covered1 model/year combination, model years 2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The needle roller bearings that support the engine's counterbalance shaft may not have been installed correctly during manufacturing. This can allow the counterbalance shaft to loosen over time while the vehicle is being driven.

What you should do

1. Check if your VIN is affected at nhtsa.gov/recalls.
2. Contact a BMW dealer at 1-800-525-7417.
3. The repair — replacing the engine — is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V732000. More in how recalls work.

Affected vehicles (1)

Who to contact

BMW — official BMW recall lookup

Customer service: 1-800-525-7417

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other BMW Z4 recalls

All 11 Z4 recalls

Official notice

Component
ENGINE
Summary
BMW of North America, LLC (BMW) is recalling certain 2019-2020 330i, 330i xDrive, and 2019 Z4 vehicles. The needle roller bearings of the counterbalance shafts may have been improperly installed, potentially causing the counterbalance shaft to loosen.
Safety risk
If the counterbalance shaft loosens, severe engine damage could occur, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the engine, free of charge. The recall began December 13, 2019. Owners may contact BMW customer service at 1-800-525-7417.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.