Subaru Crosstrek, Impreza Risk of Engine Stall

NHTSA campaign 19V743000 · Reported Oct 18, 2019 · Subaru of America, Inc.

high How serious is it? About this label

Subaru says a short circuit while driving can cause the vehicle to stall, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V743000
Reported to NHTSA	Oct 18, 2019
Manufacturer	Subaru of America, Inc.
Part affected	Electrical System:software
Vehicles covered	4 model/year combinations, model years 2018–2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Subaru says a computer that controls the engine in some Impreza and Crosstrek vehicles may keep sending power to the ignition coil even after the engine has been turned off. Leaving that power on can lead to a short circuit and a blown fuse. If a short circuit happens while the vehicle is being driven, the vehicle may suddenly stall.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Subaru dealer or call 1-844-373-6614 to schedule the software update and inspection.
3. Any needed repairs, including ignition coil or exhaust pipe replacement, are free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V743000. More in how recalls work.

Affected vehicles (4)

2018 Subaru Crosstrek
2018 Subaru Impreza
2019 Subaru Crosstrek
2019 Subaru Impreza

Who to contact

Subaru — official Subaru recall lookup

Customer service: 1-844-373-6614

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Subaru Electrical Recalls Involve Stalling, Power Loss and Fire · all 7 Subaru recalls in this area

Other Subaru Impreza recalls

Nov 9, 2023Subaru Front Driveshafts May Crack and Breakhigh
Sep 21, 2023Subaru Driveshaft Bolts May Loosen And Disconnecthigh
Aug 4, 2023Subaru Crosstrek, Impreza Wiring May Cause Power Losshigh
Apr 25, 2023Subaru Impreza Brake Light Switch Adjustment Problemhigh
Sep 22, 2022Subaru Impreza and Outback Windshields May Detachhigh
Aug 12, 2022Subaru Impreza reflectors may not reflect enough lightmedium

All 13 Impreza recalls

Official notice

Component: ELECTRICAL SYSTEM:SOFTWARE
Summary: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Safety risk: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.