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Ram 1500 Diesel EGR Cooler Fire Risk

NHTSA campaign 19V757000 · Reported Oct 24, 2019 · Chrysler (FCA US LLC)

critical How serious is it? About this label

This defect can lead to a fire in the engine's intake manifold. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V757000
Reported to NHTSA	Oct 24, 2019
Manufacturer	Chrysler (FCA US LLC)
Part affected	Engine And Engine Cooling:exhaust System:emission Control:gas Recirculation Valve (egr Valve)
Vehicles covered	2 model/year combinations, model years 2018–2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Certain Ram 1500 trucks with diesel engines have an engine cooling part called the EGR cooler that can develop cracks. If it cracks, hot coolant that has turned to vapor can leak into the engine's air intake system. Once inside, this vapor can mix with air and combust inside the intake manifold.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Ram dealer, or call Chrysler customer service at 1-800-853-1403.
3. Dealers will replace the EGR cooler, and the intake manifold if needed, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V757000. More in how recalls work.

Affected vehicles (2)

2018 RAM 1500
2019 RAM 1500

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

What RAM Engine and Cooling Recalls Involve Stalling or Fire? · all 7 RAM recalls in this area

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Official notice

Component: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Summary: Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Safety risk: Combustion in the intake manifold can increase the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.