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Dodge Grand Caravan rear seat strikers may fail

NHTSA campaign 19V759000 · Reported Oct 24, 2019 · Chrysler (FCA US LLC)

medium How serious is it? About this label

If a seat striker fails, the seat or seat belt may not properly hold the occupant in place, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V759000
Reported to NHTSAOct 24, 2019
ManufacturerChrysler (FCA US LLC)
Part affectedSeats
Vehicles covered1 model/year combination, model years 2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Welds on the second-row seat strikers may fail in a front-impact crash, and welds on the third-row seat strikers may fail in a rear-impact crash. In addition, the second-row bench and bucket seats may not hold up to the loads they are required to withstand.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a dealer, or call FCA US customer service at 1-800-853-1403.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V759000. More in how recalls work.

Affected vehicles (1)

Who to contact

Dodge — official Dodge recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Dodge Grand Caravan recalls

Official notice

Component
SEATS
Summary
Chrysler (FCA US LLC) is recalling certain 2019 Dodge Grand Caravan vehicles. The welds on the outboard rear seat strikers for the second row bench and second row bucket seats may fail during a front impact crash. The front outboard seat strikers for the third row bench seats may fail in the event of a rear impact crash. In addition, the second row bench and second row bucket seats may not withstand the required loads.
Safety risk
If the seat strikers fail, the seat or seat belt may not adequately restrain the occupant, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will weld in a striker reinforcement bracket on the second and third row outboard seat strikers, free of charge. The recall began December 19, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA's number for this recall is V91.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.