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Chrysler, Dodge, Jeep and Ram Vehicles May Stall

NHTSA campaign 18V524000 · Reported Aug 9, 2018 · Chrysler (FCA US LLC)

high How serious is it? About this label

A vehicle stall while driving can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number18V524000
Reported to NHTSAAug 9, 2018
ManufacturerChrysler (FCA US LLC)
Part affectedElectrical System:wiring:front Underhood
Vehicles covered16 model/year combinations, model years 2018–2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

A voltage regulator chip on the circuit board inside the powertrain control module may fail. If this chip fails, the vehicle may stall while it is being driven, or it may fail to start at all. To correct this problem, Chrysler dealers will replace the entire powertrain control module with a new one so the vehicle does not experience this stalling or no-start condition again.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Chrysler dealer, or call Chrysler customer service at 1-800-853-1403.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V524000. More in how recalls work.

Affected vehicles (16)

Show all 16 vehicles

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Dodge — official Dodge recall lookup

Customer service: 1-800-853-1403

Jeep — official Jeep recall lookup

Customer service: 1-800-853-1403

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Chrysler Pacifica recalls

All 35 Pacifica recalls

Official notice

Component
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Summary
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Safety risk
A vehicle stall can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.