Car Recall Tracker

Home › Ford › Edge › 19V766000

Ford Edge driver seat belt may pull free in crash

NHTSA campaign 19V766000 · Reported 2019-10-25 · Ford Motor Company

high How serious is it? About this label

Serious, because the driver's seat belt may not do its job in a crash; the notice does not tell owners to stop driving, but this repair should not be put off.

What's wrong, in plain English

On certain 2019 Ford Edges, the anchor at the bottom of the driver's seat belt may have been crimped, meaning squeezed shut, incorrectly at the factory. That anchor is the piece that holds the belt to the car. If it was not done properly, the belt webbing can pull away from the anchor during a crash. The belt would then fail to hold the driver in place at the moment it matters most. A dealer inspects the part and replaces it if needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your Edge is on the list.
2. Contact a Ford dealer, or Ford customer service at 1-866-436-7332 (recall 19S37), to book the inspection.
3. Have the dealer inspect and, if necessary, replace the driver's pretensioner assembly, free of charge.

Affected vehicles (1)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEAT BELTS:FRONT:WEBBING
Summary
Ford Motor Company (Ford) is recalling certain 2019 Edge vehicles. The driver-side seat belt pretensioner anchor may have been improperly crimped, possibly resulting in the seat belt webbing detaching from the anchor in the event of a crash.
Safety risk
In the event of a crash, seat belt webbing that detaches from the anchor will not properly restrain the driver, increasing their risk of injury.
Remedy
Ford has notified owners, and dealers will inspect and, if necessary, replace the driver's side pretensioner assembly, free of charge. The recall began November 12, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S37.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.