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RAM 1500 Steering Gear May Lose Power Assist

NHTSA campaign 19V812000 · Reported Nov 14, 2019 · Chrysler (FCA US LLC)

high How serious is it? About this label

An intermittent loss of power steering assist can make the truck harder to control, especially during low-speed maneuvers, which raises the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V812000
Reported to NHTSA	Nov 14, 2019
Manufacturer	Chrysler (FCA US LLC)
Part affected	Steering:electric Power Assist System
Vehicles covered	1 model/year combination, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Some Ram 1500 trucks were built with a power steering part that got contaminated during manufacturing. This part can short circuit, which may cause the power steering assist to cut in and out unexpectedly. When that happens, steering can suddenly feel harder to control, especially at lower speeds or during tight maneuvers like parking. This inconsistent steering effort can make the truck harder to handle safely.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your truck is included. 2. Contact a dealer to schedule the repair, or call FCA US customer service at 1-800-853-1403. 3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V812000. More in how recalls work.

Affected vehicles (1)

2019 RAM 1500

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

RAM Steering Recalls Include Drag Links and Power Assist Loss · all 8 RAM recalls in this area

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Official notice

Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary: Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
Safety risk: An intermittent loss of power steering assist may cause an inconsistent steering effort, especially during lower speed maneuvers, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the EPS gear assembly, free of charge. The recall began December 12, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA's number for this recall is VB8.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.