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Ram 2500 And 3500 Transmission Fire Risk

NHTSA campaign 20V043000 · Reported Jan 24, 2020 · Chrysler (FCA US LLC)

critical How serious is it? About this label

A leaking fluid that reaches a heat source in the engine compartment can start a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V043000
Reported to NHTSA	Jan 24, 2020
Manufacturer	Chrysler (FCA US LLC)
Part affected	Power Train:automatic Transmission
Vehicles covered	4 model/year combinations, model years 2019–2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Inside the transmission, a buildup of pressure and heat may cause transmission fluid to leak out through the dipstick tube. If this leaking fluid comes into contact with the turbocharger or another heat source in the engine area, it could catch fire. Dealers will replace a part inside the transmission and update the vehicle's computer software to fix this problem at no cost to the owner.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Chrysler dealer to schedule the free repair. Chrysler's customer service number is 1-800-853-1403.
3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V043000. More in how recalls work.

Affected vehicles (4)

2019 RAM 2500
2019 RAM 3500
2020 RAM 2500
2020 RAM 3500

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ram Power Train Recalls: Transmission Leaks, Rollaway and Power Loss · all 13 RAM recalls in this area

Other RAM 3500 recalls

Apr 9, 2026Ram Trucks Instrument Panel Display Failurehigh
Feb 2, 2026Jeep And Ram Trailer Tow Module Failurehigh
Dec 18, 2025Ram 3500, 5500 trucks: airbag and stability flawcritical
Dec 1, 2025Ram 3500, 5500 Instrument Cluster Display Failurehigh
Dec 1, 2025Ram 1500, 2500 and 3500 side airbag inflators may rupturehigh
Nov 6, 2025Ram Trucks: Driver's Air Bag May Not Deployhigh

All 43 3500 recalls

Official notice

Component: POWER TRAIN:AUTOMATIC TRANSMISSION
Summary: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Safety risk: The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.