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Volkswagen Atlas Air Bag Sensor May Fail

NHTSA campaign 20V057000 · Reported Jan 31, 2020 · Volkswagen Group of America, Inc.

high How serious is it? About this label

A delayed or failed air bag deployment in a crash can increase the risk of injury to occupants. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number20V057000
Reported to NHTSAJan 31, 2020
ManufacturerVolkswagen Group of America, Inc.
Part affectedAIR Bags
Vehicles covered1 model/year combination, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Volkswagen Atlas vehicles may have an air bag sensor that was not manufactured correctly. This defect can cause the air bags to deploy late, or not deploy at all, when they are needed in a crash. Because the air bags may not work as intended, occupants could face a greater risk of injury if a crash occurs that would normally call for the air bags to deploy.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Volkswagen dealer, or call Volkswagen customer service at 1-800-893-5298.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V057000. More in how recalls work.

Affected vehicles (1)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen Atlas recalls

All 48 Atlas recalls

Official notice

Component
AIR BAGS
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The vehicles may be equipped with an incorrectly manufactured air bag sensor, which can delay or disable air bag deployment when necessary.
Safety risk
In the event of a crash necessitating frontal air bag deployment, a delayed or disabled airbag deployment can increase the risk of injury.
Remedy
Volkswagen will notify owners, and dealers will replace the air bag crash sensor, free of charge. The recall began February 21, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AL.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.