Home › Chevrolet › Silverado 3500 › 20V142000
Silverado, Sierra Trucks: Hood May Open While Driving
high How serious is it? About this label
If a hood-latch striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 20V142000 |
|---|---|
| Reported to NHTSA | Mar 12, 2020 |
| Manufacturer | General Motors LLC |
| Part affected | Latches/locks/linkages:hood:latch |
| Vehicles covered | 4 model/year combinations, model years 2020 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some 2020 Silverado 2500 and 3500 and Sierra 2500 and 3500 trucks, the wires that hold the hood latch striker in place may not have been heat-treated the correct way, which could cause them to fracture over time. If a striker wire fractures, the hood could open unexpectedly while the truck is being driven, which increases the chance of a crash on the road.
What you should do
2. Contact a dealer (Chevrolet customer service at 1-800-222-1020 or GMC at 1-888-988-7267) to schedule the hood assembly replacement.
3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V142000. More in how recalls work.
Affected vehicles (4)
Who to contact
Chevrolet — official Chevrolet recall lookup
Customer service: 1-800-222-1020
GMC — official GMC recall lookup
Customer service: 1-800-462-8782
The bigger picture
- Chevrolet Latch Recalls Cover Opening Tailgates, Doors, and Hoods · all 6 Chevrolet recalls in this area
- GMC Sierra Hood and Tailgate Latch Recalls Owners Should Check · all 3 GMC recalls in this area
Other Chevrolet Silverado 3500 recalls
- May 21, 2026Chevrolet Silverado, GMC Sierra Roof Air Bag Inflator Riskhigh
- Mar 19, 2026Chevy Silverado and GMC Sierra Roof Air Bag Defecthigh
- Mar 5, 2026Silverado and Sierra 3500 Fuel Pump May Stall Enginehigh
- Feb 26, 2026GM vehicles may be missing the electronic owner's manuallow
- Feb 12, 2026Chevrolet Silverado, GMC Sierra Transmission Wheel Lockup Riskhigh
- Nov 25, 2025Chevrolet Silverado Trucks Missing Owner's Manuallow
Official notice
- Component
- LATCHES/LOCKS/LINKAGES:HOOD:LATCH
- Summary
- General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
- Safety risk
- If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.