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Toyota Highlander Fuel Programming Error May Stall Engine

NHTSA campaign 20V162000 · Reported Mar 19, 2020 · Toyota Motor Engineering & Manufacturing

medium How serious is it? About this label

Improper fuel supply can result in a vehicle stall, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number20V162000
Reported to NHTSAMar 19, 2020
ManufacturerToyota Motor Engineering & Manufacturing
Part affectedFuel System, Gasoline:delivery
Vehicles covered1 model/year combination, model years 2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On some 2020 Highlander vehicles with the 3.5L V6 engine, a programming error in the engine control computer can cause fuel to not be correctly supplied to the engine while the stop-and-restart feature is in use.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Toyota dealer, or call Toyota customer service at 1-888-270-9371 (recall number 20TA06).
3. The ECU reprogramming is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V162000. More in how recalls work.

Affected vehicles (1)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota Highlander recalls

All 20 Highlander recalls

Official notice

Component
FUEL SYSTEM, GASOLINE:DELIVERY
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.
Safety risk
Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.