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Toyota Highlander Fuel Programming Error May Stall Engine
medium How serious is it? About this label
Improper fuel supply can result in a vehicle stall, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 20V162000 |
|---|---|
| Reported to NHTSA | Mar 19, 2020 |
| Manufacturer | Toyota Motor Engineering & Manufacturing |
| Part affected | Fuel System, Gasoline:delivery |
| Vehicles covered | 1 model/year combination, model years 2020 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some 2020 Highlander vehicles with the 3.5L V6 engine, a programming error in the engine control computer can cause fuel to not be correctly supplied to the engine while the stop-and-restart feature is in use.
What you should do
2. Contact a Toyota dealer, or call Toyota customer service at 1-888-270-9371 (recall number 20TA06).
3. The ECU reprogramming is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V162000. More in how recalls work.
Affected vehicles (1)
Who to contact
Toyota — official Toyota recall lookup
Customer service: 1-800-331-4331
The bigger picture
- Toyota Gasoline Fuel System Recalls Involve Leaks and Engine Stalling · all 11 Toyota recalls in this area
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Official notice
- Component
- FUEL SYSTEM, GASOLINE:DELIVERY
- Summary
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.
- Safety risk
- Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.