Hyundai Nexo and Sonata remote parking may fail

NHTSA campaign 20V213000 · Reported Apr 9, 2020 · Hyundai Motor America

high How serious is it? About this label

Unintended vehicle movement can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V213000
Reported to NHTSA	Apr 9, 2020
Manufacturer	Hyundai Motor America
Part affected	Electrical System:software
Vehicles covered	2 model/year combinations, model years 2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The Remote Smart Parking Assist feature is supposed to stop the vehicle if it detects a malfunction in the system. That software may fail to prevent the vehicle from moving when such a malfunction is detected.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a Hyundai dealer, or call 1-855-371-9460, to have the software updated.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V213000. More in how recalls work.

Affected vehicles (2)

2020 Hyundai Nexo
2020 Hyundai Sonata

Who to contact

Hyundai — official Hyundai recall lookup

Customer service: 1-855-371-9460

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Hyundai Electrical System Recalls Involving Battery Fires and Power Loss · all 23 Hyundai recalls in this area

Other Hyundai Sonata recalls

Nov 18, 2025Hyundai Sonata Fuel Tank Damage Risk of Firecritical
Aug 7, 2024Sonata Brake Lights May Flash Incorrectlyhigh
Jul 27, 2023Hyundai Sonata, Tucson, Palisade Oil Pump Fire Riskcritical
Oct 6, 2022Hyundai Vehicles May Suddenly Lose Drive Powerhigh
Mar 28, 2022Hyundai Sonata and Genesis G70 trunk latch can failmedium
Dec 28, 2021Hyundai Windshields May Detach During a Crashhigh

All 10 Sonata recalls

Official notice

Component: ELECTRICAL SYSTEM:SOFTWARE
Summary: Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.
Safety risk: Unintended vehicle movement increases the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 191.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.