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Toyota RAV4: Front Suspension Arm May Crack

NHTSA campaign 20V286000 · Reported May 20, 2020 · Toyota Motor Engineering & Manufacturing

high How serious is it? About this label

If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V286000
Reported to NHTSA	May 20, 2020
Manufacturer	Toyota Motor Engineering & Manufacturing
Part affected	Suspension:front:control Arm:lower ARM
Vehicles covered	4 model/year combinations, model years 2019–2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Toyota is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may develop cracks. If a crack progresses far enough, the suspension arm may separate from the front wheel assembly. This affects the parts that connect the front wheels to the rest of the vehicle's suspension.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact Toyota customer service at 1-888-270-9371 to schedule an inspection.
3. Dealers will replace both front lower suspension arms, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V286000. More in how recalls work.

Affected vehicles (4)

2019 Toyota RAV4
2019 Toyota RAV4 Hybrid
2020 Toyota RAV4
2020 Toyota RAV4 Hybrid

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Toyota RAV4 recalls

Apr 22, 2026Toyota RAV4 Front Seat Brackets Welded Improperlyhigh
Oct 30, 2025Toyota, Lexus and Subaru rearview camera may freezemedium
Sep 11, 2025Toyota Instrument Panel May Fail To Show Warningshigh
Dec 5, 2024Toyota RAV4: Loose Front Brake and Wheel Boltshigh
Dec 20, 2023Toyota, Lexus airbag sensor may block deploymenthigh
Nov 1, 2023Toyota RAV4 Replacement Battery Can Short Circuitcritical

All 17 RAV4 recalls

Official notice

Component: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
Safety risk: If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.