Home › RAM › 1500 › 20V374000

Ram 1500 and ProMaster Side Airbag May Not Inflate

NHTSA campaign 20V374000 · Reported Jun 25, 2020 · Chrysler (FCA US LLC)

high How serious is it? About this label

If the airbag does not inflate properly during a crash, the notice says this increases the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V374000
Reported to NHTSA	Jun 25, 2020
Manufacturer	Chrysler (FCA US LLC)
Part affected	AIR Bags
Vehicles covered	2 model/year combinations, model years 2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

A part inside the side curtain airbag, called the diffuser, may not have been crimped properly. This could cause the diffuser to detach from the inflator if the airbag deploys in a crash. If the diffuser detaches during deployment, the airbag may not inflate the way it should. This increases the risk of injury in a crash. Dealers will replace the side curtain airbag assemblies, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact an FCA US (Chrysler/Ram) dealer or FCA US customer service at 1-800-853-1403 to schedule the repair.
3. The side curtain airbag assembly replacement is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V374000. More in how recalls work.

Affected vehicles (2)

2020 RAM 1500
2020 RAM Promaster

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ram Air Bag Recalls Involving Inflator Ruptures and Deployment · all 12 RAM recalls in this area

Other RAM 1500 recalls

Jul 30, 2026Ram 1500 Rear Seat Belt Anchor Problemhigh
Dec 1, 2025Ram 1500, 2500 and 3500 side airbag inflators may rupturehigh
Nov 6, 2025Ram Trucks: Driver's Air Bag May Not Deployhigh
Sep 11, 2025RAM 1500, 2500, 3500 Side Airbag Inflators May Rupturehigh
May 8, 2025Ram 1500 Driver Air Bag May Not Deployhigh
Jan 16, 2025Ram Trucks Side Airbag Inflator Can Rupturehigh

All 50 1500 recalls

Official notice

Component: AIR BAGS
Summary: Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Safety risk: In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
Remedy: FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.