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Ram 1500 and ProMaster side curtain airbags may not inflate

NHTSA campaign 20V374000 · Reported 2020-06-25 · Chrysler (FCA US LLC)

high How serious is it? About this label

Serious, because the airbag may not protect you in a crash, though the vehicle drives normally and the notice does not tell owners to stop driving.

What's wrong, in plain English

Some 2020 Ram ProMaster vans and Ram 1500 pickups have a side curtain airbag — the one that drops down along the windows to protect your head — that was put together wrong. A part inside that channels the gas into the bag was not crimped properly, so it can come loose when the airbag goes off. If that happens in a crash, the airbag may not fill the way it should and may not protect you. Dealers will replace the airbags free.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your vehicle is covered.
2. Call your Ram dealer, or FCA US at 1-800-853-1403 (recall W52), for an appointment.
3. Have the side curtain airbag assemblies replaced at no charge.

Affected vehicles (2)

2020 RAM 1500
2020 RAM Promaster

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ram airbag recalls: inflators that rupture and airbags that don't deploy · all 12 RAM recalls in this area

Official notice

Component: AIR BAGS
Summary: Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Safety risk: In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
Remedy: FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.