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Mitsubishi Outlander rear seat belt buckle may not latch

NHTSA campaign 20V403000 · Reported Jul 13, 2020 · Mitsubishi Motors North America, Inc.

medium How serious is it? About this label

A passenger who is not held in place by a seat belt has a greater risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V403000
Reported to NHTSA	Jul 13, 2020
Manufacturer	Mitsubishi Motors North America, Inc.
Part affected	Seat Belts: Rear/other:buckle Assembly
Vehicles covered	4 model/year combinations, model years 2018–2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Mitsubishi is recalling certain Outlander and Outlander PHEV vehicles. When the second-row seat backs are folded down, the center seat belt buckle can press against the buckle on the right side. That contact can knock the cover off the right-side buckle, leaving it unable to latch and unable to hold a passenger in place. Dealers will modify the center buckle cover, add a new warning label to the seat support, and supply a new label insert for the owner's manual, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether your vehicle is included. 2. Contact a Mitsubishi dealer to schedule the work; Mitsubishi customer service is 1-888-648-7820 and the recall number is SR-20-004. 3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V403000. More in how recalls work.

Affected vehicles (4)

2018 Mitsubishi Outlander
2018 Mitsubishi Outlander Phev
2019 Mitsubishi Outlander
2019 Mitsubishi Outlander Phev

Who to contact

Mitsubishi — official Mitsubishi recall lookup

Customer service: 1-888-648-7820

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Mitsubishi Outlander Seat Belt Recalls Affect Buckles and Child Restraints · all 4 Mitsubishi recalls in this area

Other Mitsubishi Outlander recalls

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Aug 7, 2025Mitsubishi Outlander liftgate supports may corrode and failmedium
Jun 2, 2025Mitsubishi Outlander rearview camera image may freeze or vanishmedium
Jun 6, 2023Mitsubishi Outlander Backup Camera Image Can Failhigh
Jul 8, 2022Mitsubishi Outlander rearview camera may not show imagemedium

All 15 Outlander recalls

Official notice

Component: SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Summary: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.
Safety risk: An unrestrained occupant has an increased risk of injury in the event of a crash.
Remedy: MMNA will notify owners, and dealers will modify the second-row center seat belt buckle cover, install a new warning label to the second-row seat support base, and provide a new warning label insert for the owner's manual, free of charge. The recall began September 1, 2020. Owners may contact MMNA customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-20-004.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.