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Mitsubishi Outlander second-row seat belt buckle may stop latching

NHTSA campaign 20V403000 · Reported 2020-07-13 · Mitsubishi Motors North America, Inc.

medium How serious is it? About this label

An unrestrained occupant has an increased risk of injury in the event of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

On some 2014-2019 Mitsubishi Outlander and 2018-2019 Outlander PHEV SUVs, the middle seat belt buckle in the second row can bump into the buckle for the right-side seat when the seat backs are folded down. That can knock the cover off the right-side buckle. Once the cover comes off, the buckle will not latch, so the person sitting there cannot buckle up at all.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your Outlander is included.
2. Call Mitsubishi at 1-888-648-7820 or your dealer and reference recall SR-20-004.
3. The dealer modifies the center buckle cover and adds warning labels at no charge.

Affected vehicles (4)

Who to contact

Mitsubishi — official Mitsubishi recall lookup

Customer service: 1-888-648-7820

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Summary
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.
Safety risk
An unrestrained occupant has an increased risk of injury in the event of a crash.
Remedy
MMNA will notify owners, and dealers will modify the second-row center seat belt buckle cover, install a new warning label to the second-row seat support base, and provide a new warning label insert for the owner's manual, free of charge. The recall began September 1, 2020. Owners may contact MMNA customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-20-004.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.