Home › Ford › F-650 SD › 20V413000

Ford F-650 and F-750 Trucks Missing Heat Shields

NHTSA campaign 20V413000 · Reported Jul 17, 2020 · Ford Motor Company

high How serious is it? About this label

Touching the hot cabin floor or seat attachments in these conditions may cause injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V413000
Reported to NHTSA	Jul 17, 2020
Manufacturer	Ford Motor Company
Part affected	Structure:frame And Members:underbody Shields
Vehicles covered	2 model/year combinations, model years 2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Ford is recalling certain F-650 and F-750 trucks equipped with gasoline engines because a heat shield and other heat-protection parts underneath the vehicle were not installed at the factory. Without these parts, the cabin floor and seat attachments may become very hot in certain driving conditions.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a Ford dealer, or call Ford customer service at 1-866-436-7332.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V413000. More in how recalls work.

Affected vehicles (2)

2021 Ford F-650 SD
2021 Ford F-750 SD

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Structure Recalls Cover Loose Trim, Roof Parts, and Joints · all 20 Ford recalls in this area

Other Ford F-650 SD recalls

Aug 20, 2026Ford F-650 Liftgate Deck Pins May Breakhigh
Jun 28, 2024Ford F-650 Tie Rods May Break and Failhigh
Feb 23, 2024Ford F-650 Parking Brake May Release Unexpectedlyhigh
Sep 8, 2023Ford E-350 And F-650 Park Pawl Issuehigh

Official notice

Component: STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Summary: Ford Motor Company (Ford) is recalling certain 2021 F-650 and F-750 trucks equipped with 7.3L gasoline engines. The underbody heat shield and other heat-protection components were not installed during assembly. Without these components, the interior cabin floor and seat attachments may reach elevated temperatures in certain driving conditions.
Safety risk: Skin contact with certain areas of the cabin interior floor or seat attachments in these high temperature conditions may cause injury.
Remedy: Ford will notify owners, and dealers will install the missing underbody heat shield, thermal insulator patch, seat base covers, and seat bolt covers, free of charge. The recall began September 28, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S36.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.