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Ford F-650 and F-750 Trucks May Lose Steering

NHTSA campaign 24V494000 · Reported 2024-06-28 · Ford Motor Company

critical How serious is it? About this label

Very serious — a broken tie rod means losing steering control with no warning; the notice does not tell owners to stop driving, but schedule the inspection as soon as you can.

What's wrong, in plain English

Tie rods are the metal links that connect your steering to the front wheels. On these trucks, the ball studs inside the front tie rods may have been heat-treated incorrectly when they were made, which leaves them weak. A weak stud can snap and the tie rod can come apart. If that happens while you are driving, the steering stops working and you cannot control where the truck goes. The dealer will inspect the tie rods and replace them if needed.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your truck is included. 2. Call a Ford dealer and book the front axle tie rod inspection, Ford recall number 24S42. 3. The inspection and any replacement are free. Ford customer service: 1-866-436-7332.

Affected vehicles (1)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
STEERING:LINKAGES:TIE ROD ASSEMBLY
Summary
Ford Motor Company (Ford) is recalling certain 2025 F-Super Duty F-650 and F-750 vehicles. The front axle tie rod assemblies may contain ball studs that have been incorrectly heat-treated, which can cause them to break, and possibly result in tie rod failure.
Safety risk
Tie rod failure can cause a loss of vehicle steering control and increase the risk of a crash.
Remedy
Dealers will inspect and replace the front axle tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S42.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.