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Ford E-350 And F-650 Park Pawl Issue
high How serious is it? About this label
If the park pawl doesn't fully engage, the vehicle can roll away on its own, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V625000 |
|---|---|
| Reported to NHTSA | Sep 8, 2023 |
| Manufacturer | Ford Motor Company |
| Part affected | Power Train:automatic Transmission:internal:park Pawl |
| Vehicles covered | 3 model/year combinations, model years 2024–2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On certain 2024-2025 Ford E-350, F-650, and F-750 vehicles, a casting defect in the transmission may keep the park pawl from fully engaging the park gear.
What you should do
2. Contact a Ford dealer, or call Ford customer service at 1-866-436-7332.
3. The repair (inspecting and replacing the transmission, or the valve body and extension housing, as needed) is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V625000. More in how recalls work.
Affected vehicles (3)
Who to contact
Ford — official Ford recall lookup
Customer service: 1-866-436-7332
The bigger picture
- Ford Powertrain Recalls Involving Fluid Leaks and Wheel Detachment · all 56 Ford recalls in this area
Other Ford E-350 recalls
- Mar 3, 2026Ford E-450 backup alarm may stop workinghigh
- Nov 17, 2025Ford E-350 and E-450 engine cover may get hotmedium
- Feb 9, 2024Ford E-350 and E-450 Power Steering Fluid Losshigh
- Dec 14, 2022Ford E-350, E-450, F-59 Fuel Tank Leak Riskcritical
- May 27, 2022Ford Trucks and Vans Missing Tire Information on Labellow
- Feb 16, 2022Ford E-350 and E-450 may suddenly lose power steering fluidhigh
Official notice
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
- Summary
- Ford Motor Company (Ford) is recalling certain 2024-2025 Ford E-350, F-650, and F-750 vehicles. The park pawl may not fully engage the park gear due to a casting defect in the transmission.
- Safety risk
- A vehicle which does not have the park pawl fully engaged may result in a vehicle rollaway, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the transmission, or the valve body and extension housing, as necessary, free of charge. Owner notification letters were mailed January 16, 2024. Owners may contact Ford's customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S54.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.