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Honda Odyssey sliding doors may open while vehicle moves

NHTSA campaign 20V437000 · Reported 2020-07-28 · Honda (American Honda Motor Co.)

high How serious is it? About this label

Serious: a sliding door that opens while you are driving can cause injury, so it is worth getting fixed quickly, especially in cold climates, though Honda has not told owners to stop driving.

What's wrong, in plain English

The cables that run from the outside handles to the latches on the power sliding doors can let water get in. In cold weather that water can freeze, and a frozen cable stops the front and rear sliding door latches from closing securely. A door that is not properly latched can slide open while the van is moving, which is a real danger with passengers or children riding in back. Dealers replace the outer handle cables free of charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your van is included in recall 20V437000 (Honda's number is A88).
2. Contact your Honda dealer, or Honda customer service at 1-888-234-2138, to schedule the cable replacement.
3. Have the dealer replace the sliding door outer handle cables; the repair is free.

Affected vehicles (3)

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter the outer door handle cables for the sliding doors. If this occurs, the outer door handle cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latching.
Safety risk
A power sliding door that fails to latch may open while moving, increasing the risk of injury.
Remedy
Honda will notify owners, and dealers will replace the power sliding door outer handle cables, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A88.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.