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Honda Odyssey Sliding Door Latch May Fail

NHTSA campaign 20V437000 · Reported Jul 28, 2020 · Honda (American Honda Motor Co.)

high How serious is it? About this label

A sliding door that fails to latch may open while the vehicle is moving, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V437000
Reported to NHTSA	Jul 28, 2020
Manufacturer	Honda (American Honda Motor Co.)
Part affected	Latches/locks/linkages:doors:latch
Vehicles covered	3 model/year combinations, model years 2018–2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Water may get into the outer door handle cables for the sliding doors. If this happens, the cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latching.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a Honda dealer at 1-888-234-2138 to schedule the repair.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V437000. More in how recalls work.

Affected vehicles (3)

2018 Honda Odyssey
2019 Honda Odyssey
2020 Honda Odyssey

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Honda Odyssey recalls

Jul 1, 2026Honda Odyssey rearview camera may fail from water entrymedium
May 21, 2026Honda and Acura front passenger airbags may deploy unintentionallyhigh
Apr 9, 2026Honda Odyssey Side Air Bags May Deploy Unexpectedlyhigh
Dec 17, 2025Honda, Chrysler and Toyota Vans Wheelchair Restraint Issuemedium
Feb 15, 2024Acura RDX and Odyssey Steering Corrosion Riskhigh
Feb 1, 2024Honda and Acura passenger seat sensor may crackhigh

All 27 Odyssey recalls

Official notice

Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary: Honda (America Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter the outer door handle cables for the sliding doors. If this occurs, the outer door handle cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latching.
Safety risk: A power sliding door that fails to latch may open while moving, increasing the risk of injury.
Remedy: Honda will notify owners, and dealers will replace the power sliding door outer handle cables, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A88.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.