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Ram 1500 Diesel Trucks Risk Engine Stall

NHTSA campaign 20V475000 · Reported Aug 13, 2020 · Chrysler (FCA US LLC)

high How serious is it? About this label

An engine stall while driving increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number20V475000
Reported to NHTSAAug 13, 2020
ManufacturerChrysler (FCA US LLC)
Part affectedEngine And Engine Cooling:engine:diesel
Vehicles covered1 model/year combination, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain 2014-2018 Ram 1500 trucks with the 3.0L diesel engine have a sensor wheel on the engine's crankshaft that can delaminate, or come apart. This sensor helps the engine keep the fuel injectors and camshaft timing working together. If the wheel breaks down, the engine can lose that timing information, and the truck's engine may stall while you are driving it.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your truck is included.
2. Contact your dealer or FCA US customer service at 1-800-853-2002 to schedule the repair.
3. The software update is done free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V475000. More in how recalls work.

Affected vehicles (1)

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other RAM 1500 recalls

All 50 1500 recalls

Official notice

Component
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Summary
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Safety risk
An engine stall can increase the risk of a crash.
Remedy
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.