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Ram 1500, 2500 Driver Mirror Glass May Detach

NHTSA campaign 20V622000 · Reported Oct 8, 2020 · Chrysler (FCA US LLC)

medium How serious is it? About this label

A missing driver-side mirror reduces visibility and increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V622000
Reported to NHTSA	Oct 8, 2020
Manufacturer	Chrysler (FCA US LLC)
Part affected	Visibility:rearview Mirrors/devices:exterior
Vehicles covered	2 model/year combinations, model years 2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Some Ram 1500 and 2500 trucks have a driver-side mirror where the glass can come loose from its backing plate, so it no longer gives a clear reflection.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a dealer to have the driver-side mirror glass replaced; call 1-800-853-1403 with questions.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V622000. More in how recalls work.

Affected vehicles (2)

2020 RAM 1500
2020 RAM 2500

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ram Visibility Recalls Involve Wipers, Mirror Glass, and Windshield Defrosting · all 5 RAM recalls in this area

Other RAM 1500 recalls

Jul 30, 2026Ram 1500 Rear Seat Belt Anchor Problemhigh
Dec 1, 2025Ram 1500, 2500 and 3500 side airbag inflators may rupturehigh
Nov 6, 2025Ram Trucks: Driver's Air Bag May Not Deployhigh
Sep 11, 2025RAM 1500, 2500, 3500 Side Airbag Inflators May Rupturehigh
May 8, 2025Ram 1500 Driver Air Bag May Not Deployhigh
Jan 16, 2025Ram Trucks Side Airbag Inflator Can Rupturehigh

All 50 1500 recalls

Official notice

Component: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Summary: Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk: Missing driver side mirror glass reduces visibility and increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.