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Audi Q3 Driver Seat Bolt May Fail

NHTSA campaign 20V644000 · Reported Oct 19, 2020 · Volkswagen Group of America, Inc.

high How serious is it? About this label

A failed seat bolt could increase the risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V644000
Reported to NHTSA	Oct 19, 2020
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Seats
Vehicles covered	1 model/year combination, model years 2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The driver's seat frame in this vehicle may not have been bolted to the seat rail correctly. If this bolt connection fails, the seat may not stay securely attached. This increases the risk of injury to the driver if the vehicle is in a crash. To fix this, dealers will inspect the bolt connection and, if necessary, replace the seat structure, free of charge.

What you should do

Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
Contact an Audi dealer, or call Audi customer service at 1-800-253-2834, to schedule the repair.
The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V644000. More in how recalls work.

Affected vehicles (1)

2020 Audi Q3

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Audi Seat Recalls Involve Tracks, Frames, and Passenger Airbag Problems · all 4 Audi recalls in this area

Other Audi Q3 recalls

Sep 11, 2026Volkswagen Atlas And Tiguan Steering Bolt May Breakhigh
Apr 1, 2026Audi Q3 Sunroof May Close Beyond Clear Viewhigh
Feb 12, 2025Volkswagen Tiguan and Audi Q3 rearview camera may not displaymedium
Apr 3, 2024Audi SUVs and A4 Allroad Risk Passenger Airbag Shutoffhigh
Oct 31, 2022Volkswagen and Audi Tire Pressure Monitor Software Issuemedium
Sep 8, 2022Audi Q3 fuel may spill from filler neckmedium

All 12 Q3 recalls

Official notice

Component: SEATS
Summary: Volkswagen Group of America, Inc. (Audi) is recalling one 2020 Audi Q3 vehicle. The driver's seat frame may have incorrectly been bolted to the seat rail.
Safety risk: The incorrect bolt connection could fail, increasing the risk of injury in the event of a crash.
Remedy: Audi will notify owners, and dealers will inspect the bolt connection and, as necessary, replace the seat structure, free of charge. The recall began November 10, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 72L4.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.