Audi SUVs and A4 Allroad Risk Passenger Airbag Shutoff
high How serious is it? About this label
A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V251000 |
|---|---|
| Reported to NHTSA | Apr 3, 2024 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Part affected | AIR Bags:sensor:occupant Classification:front Passenger |
| Vehicles covered | 7 model/year combinations, model years 2023–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
An electrical connection in the front passenger seat for the occupant detection system may loosen. If it loosens, the system can deactivate the front passenger air bag, meaning the air bag would not be active for that seat.
What you should do
2. Contact an Audi dealer or Audi customer service at 1-800-253-2834.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V251000. More in how recalls work.
Affected vehicles (7)
Who to contact
Audi — official Audi recall lookup
Customer service: 1-800-253-2834
The bigger picture
- Audi Air Bag Recalls Involve Passenger Detection and Deployment Problems · all 14 Audi recalls in this area
Other Audi Q5 recalls
- Apr 24, 2026Audi Q5, SQ5 Seat Belts May Not Restrainhigh
- May 7, 2025Audi Q5 Cylinder Head Cover Screws Can Loosencritical
- Feb 12, 2025Audi Q5 High-Voltage Battery May Overheatcritical
- Nov 27, 2024Audi Q5 Hybrid Battery May Overheat And Catch Firecritical
- Dec 13, 2023Audi portable charging cables can overheat and cause firecritical
- Oct 7, 2022Audi Q5, VW Atlas Engine Bearings May Failcritical
Official notice
- Component
- AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Summary
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
- Safety risk
- A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
- Remedy
- Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.