VW Tiguan Front Seat Belt Webbing May Tear

NHTSA campaign 20V724000 · Reported Nov 20, 2020 · Volkswagen Group of America, Inc.

high How serious is it? About this label

A torn seat belt may not adequately restrain the occupant during a crash, increasing their risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V724000
Reported to NHTSA	Nov 20, 2020
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Seat Belts:front:webbing
Vehicles covered	1 model/year combination, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On some Volkswagen Tiguan LWB vehicles, the webbing of one or both front seat belts may tear in the event of a crash, rather than holding together as it's meant to.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Volkswagen dealer to have the front seat belts inspected and replaced if needed; call 1-800-893-5298.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V724000. More in how recalls work.

Affected vehicles (1)

2018 Volkswagen Tiguan

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen Seat Belt Recalls Affect Buckles, Anchors and Child Restraints · all 5 Volkswagen recalls in this area

Other Volkswagen Tiguan recalls

Sep 11, 2026Volkswagen Atlas And Tiguan Steering Bolt May Breakhigh
Sep 10, 2026Volkswagen Tiguan Software Glitch Can Stall Enginehigh
May 20, 2026Volkswagen Tiguan Rearview Camera May Not Displaymedium
Dec 10, 2025VW Tiguan Passenger Air Bag May Deactivatehigh
Aug 13, 2025Volkswagen Tiguan Rear Tie Rod Bolt Loosehigh
Feb 12, 2025Volkswagen Tiguan and Audi Q3 rearview camera may not displaymedium

All 28 Tiguan recalls

Official notice

Component: SEAT BELTS:FRONT:WEBBING
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.
Safety risk: A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.