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Tesla Model 3 rearview camera cable may be damaged

NHTSA campaign 21V00D000 · Reported Dec 21, 2021 · Tesla, Inc.

high How serious is it? About this label

A rearview camera that does not work reduces the driver's view behind the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V00D000
Reported to NHTSA	Dec 21, 2021
Manufacturer	Tesla, Inc.
Part affected	Electrical System:wiring: Rear Compartment/trunk
Vehicles covered	3 model/year combinations, model years 2018–2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Tesla is recalling all 2017-2020 Model 3 vehicles. The cable harness that carries the rearview camera signal runs through the trunk area, and opening and closing the trunk lid can damage it. If the cable is damaged, the camera image may not show up on the screen. Tesla Service will inspect the car and, if needed, fit a guide protector and a new cable harness.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your car is included.
2. Contact Tesla Service to book the inspection, or call Tesla customer service at 1-877-798-3752.
3. The inspection, guide protector and new cable harness are free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V00D000. More in how recalls work.

Affected vehicles (3)

2018 Tesla Model 3
2019 Tesla Model 3
2020 Tesla Model 3

Who to contact

Tesla — official Tesla recall lookup

Customer service: 1-877-798-3752

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Tesla Electrical System Recalls: Camera, Warning Sound, and Power Problems · all 14 Tesla recalls in this area

Other Tesla Model 3 recalls

Aug 5, 2026Tesla Model 3 and Model Y Headlights Too Brighthigh
Jul 7, 2026Model 3 Vehicles Missing Required Safety Featureshigh
May 5, 2026Tesla Model 3, S and Y rearview camera image delayedmedium
Jun 18, 2025Tesla Model 3 and Model Y Seat Fasteners May Be Loosehigh
Feb 14, 2025Tesla Model 3 Power Steering Assist May Failmedium
Jan 7, 2025Tesla Model 3 and Model Y May Lose Backup Camerahigh

All 35 Model 3 recalls

Official notice

Component: ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
Summary: Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Safety risk: A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.
Remedy: Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.