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Excellance-Modified Ram 4500, 5500 Rear Brake Line Wear

NHTSA campaign 21V023000 · Reported Jan 26, 2021 · Excellance, Inc

high How serious is it? About this label

A worn brake line can leak fluid and cause a partial or complete loss of the rear brakes, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V023000
Reported to NHTSA	Jan 26, 2021
Manufacturer	Excellance, Inc
Part affected	Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
Vehicles covered	4 model/year combinations, model years 2019–2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On some Excellance-modified Ram 4500 and 5500 vehicles with CLASS suspension systems, the flexible brake line for the rear brakes may have been positioned so it rubs against a suspension part. That rubbing can wear through the line, causing brake fluid to leak. A leak like this can lead to a partial or complete loss of the rear brakes. Excellance will install a kit to fix any damage and prevent it from happening again, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact Excellance customer service at 1-800-882-9799 to schedule the repair.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V023000. More in how recalls work.

Affected vehicles (4)

2019 RAM 4500
2019 RAM 5500
2020 RAM 4500
2020 RAM 5500

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

RAM Brake Recalls Cover Pedal Separation, Hose Damage and Controls · all 11 RAM recalls in this area

Other RAM 5500 recalls

Apr 9, 2026Ram Trucks Instrument Panel Display Failurehigh
Feb 2, 2026Jeep And Ram Trailer Tow Module Failurehigh
Dec 18, 2025Ram 3500, 5500 trucks: airbag and stability flawcritical
Dec 1, 2025Ram 3500, 5500 Instrument Cluster Display Failurehigh
Nov 6, 2025Ram Trucks: Driver's Air Bag May Not Deployhigh
Nov 27, 2024Ram Trucks Brake Control Unit May Failhigh

All 27 5500 recalls

Official notice

Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Summary: Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
Safety risk: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Remedy: Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.