Car Recall Tracker

Home › RAM › 3500 › 24V896000

Ram Trucks Brake Control Unit May Fail

NHTSA campaign 24V896000 · Reported Nov 27, 2024 · Chrysler (FCA US, LLC)

high How serious is it? About this label

Losing anti-lock brakes, stability control, and traction control can make the vehicle harder to control and increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V896000
Reported to NHTSANov 27, 2024
ManufacturerChrysler (FCA US, LLC)
Part affectedService Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Vehicles covered4 model/year combinations, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Ram 2500, 3500, 4500, and 5500 trucks have a hydraulic control unit that may fail. If it fails, the anti-lock brakes, electronic stability control, and traction control systems can stop working. Losing these systems can make the vehicle harder to control and increases the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls. 2. Contact your dealer at 1-800-853-1403 to schedule the free repair. 3. Dealers will replace the brake control unit, or its motor, at no cost.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V896000. More in how recalls work.

Affected vehicles (4)

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other RAM 3500 recalls

All 43 3500 recalls

Official notice

Component
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Summary
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Safety risk
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
Remedy
Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated October 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.