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Volkswagen Atlas Wheels May Separate From Vehicle

NHTSA campaign 21V132000 · Reported Mar 3, 2021 · Volkswagen Group of America, Inc.

high How serious is it? About this label

A wheel that separates from the vehicle while driving increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V132000
Reported to NHTSAMar 3, 2021
ManufacturerVolkswagen Group of America, Inc.
Part affectedWheels:rim
Vehicles covered2 model/year combinations, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Volkswagen is recalling certain Atlas and Atlas Cross Sport vehicles because the lug bolt holes on the wheels may have been machined incorrectly. This manufacturing problem can prevent the wheel bolts from attaching firmly enough to the wheel bearing hub. If a wheel bolt is not attached securely, the wheel could separate from the vehicle while driving, which increases the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Volkswagen dealer or call Volkswagen customer service at 1-800-893-5298.
3. Inspection and any needed wheel, lug bolt, or wheel bearing replacement are free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V132000. More in how recalls work.

Affected vehicles (2)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen Atlas recalls

All 48 Atlas recalls

Official notice

Component
WHEELS:RIM
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Safety risk
An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.