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Ram Diesel Trucks Recalled Over Fire Risk

NHTSA campaign 21V163000 · Reported Mar 11, 2021 · Chrysler (FCA US, LLC)

critical How serious is it? About this label

A vehicle fire increases the risk of injury to anyone in or near the vehicle. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V163000
Reported to NHTSAMar 11, 2021
ManufacturerChrysler (FCA US, LLC)
Part affectedElectrical System
Vehicles covered3 model/year combinations, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Chrysler is recalling certain Ram 2500, 3500, and 5500 Cab Chassis trucks equipped with the Cummins diesel engine because an electrical short may occur in the intake heater grid relay, part of the truck's electrical system. This short could lead to a vehicle fire. Dealers will inspect the relay and replace it if needed, and in some cases will add insulating material to it after inspection.

What you should do

Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
Contact FCA US customer service at 1-800-853-1403 to schedule an inspection with a dealer.
Until the repair is complete, do not park the vehicle inside a building or structure, or near other vehicles.
The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V163000. More in how recalls work.

Affected vehicles (3)

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other RAM 3500 recalls

All 43 3500 recalls

Official notice

Component
ELECTRICAL SYSTEM
Summary
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 2500, 3500, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the Solid State Intake Heater Grid Relay, which could result in a vehicle fire.
Safety risk
A vehicle fire increases the risk of injury.
Remedy
Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y08. This recall has been superseded by recall number 21V-798.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.