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Nissan Murano suspension link may break from ball joint

NHTSA campaign 21V170000 · Reported 2021-03-11 · Nissan North America, Inc.

high How serious is it? About this label

Serious — a suspension part coming apart can cause you to lose control with little or no warning, so schedule the inspection as soon as you can.

What's wrong, in plain English

A suspension part called the transverse link, on the left side, right side, or both, may have been built incorrectly on these Muranos. The part can pull away from its ball joint, which is the pivot that holds the wheel in position. If that happens while you are driving, you can lose control of the car. A dealer will check the part numbers on these links, replace them if needed, and realign the wheels.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether your Murano is covered. 2. Contact your Nissan dealer for an inspection, or Nissan customer service at 1-800-867-7669, and mention recall PC797. 3. The inspection, any replacement links, and the alignment are free of charge.

Affected vehicles (1)

2020 Nissan Murano

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Nissan steering recalls: tie rods, steering bolts, and lost power assist · all 8 Nissan recalls in this area

Official notice

Component: STEERING:LINKAGES
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Safety risk: Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.