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Nissan Murano Suspension Link May Separate

NHTSA campaign 21V170000 · Reported Mar 11, 2021 · Nissan North America, Inc.

high How serious is it? About this label

If the link separates from the ball joint, the driver can lose control of the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V170000
Reported to NHTSA	Mar 11, 2021
Manufacturer	Nissan North America, Inc.
Part affected	Steering:linkages
Vehicles covered	1 model/year combination, model years 2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On certain 2020 Nissan Murano vehicles, the left and/or right transverse link in the suspension may not have been made correctly. This could allow the link to separate from the ball joint it connects to.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected. 2. Contact a Nissan dealer or Nissan customer service at 1-800-867-7669 to schedule an inspection. 3. Dealers will inspect the part and replace it and realign the vehicle if needed, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V170000. More in how recalls work.

Affected vehicles (1)

2020 Nissan Murano

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Nissan Steering Recalls Involving Tie Rods, Bolts, and Power Assist · all 8 Nissan recalls in this area

Other Nissan Murano recalls

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Mar 19, 2025Nissan Murano, Pathfinder, QX60 Brake Caliper May Breakhigh
Jan 30, 2024Nissan Murano Rear Side Glass May Detachmedium
May 27, 2021Nissan Murano and Infiniti Steering Parts May Crackhigh
Nov 8, 2019Nissan and Infiniti vehicles: brake fluid leak may cause firecritical
Sep 12, 2019Nissan and Infiniti backup camera image can stay offmedium

Official notice

Component: STEERING:LINKAGES
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Safety risk: Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.