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Nissan Murano and Infiniti Steering Parts May Crack

NHTSA campaign 21V402000 · Reported May 27, 2021 · Nissan North America, Inc.

high How serious is it? About this label

A steering knuckle or axle that deforms after an impact can cause loss of steering control or a wheel to separate, both of which increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V402000
Reported to NHTSAMay 27, 2021
ManufacturerNissan North America, Inc.
Part affectedSuspension:rear:axle:spindle
Vehicles covered4 model/year combinations, model years 2020–2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Nissan Murano and Infiniti Q50, QX50, and QX60 vehicles have a front steering knuckle or rear axle housing that may not be strong enough because of a manufacturing heat-treatment problem. If the part is struck hard, such as when a vehicle hits a curb, it could deform. That could cause the driver to lose steering control, or a wheel could separate from the vehicle.

What you should do

1. Check your VIN at nhtsa.gov/recalls. 2. Contact your Nissan dealer (1-800-867-7669) or Infiniti dealer (1-800-662-6200) to schedule an inspection. 3. The repair is free if needed.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V402000. More in how recalls work.

Affected vehicles (4)

Who to contact

Infiniti — official Infiniti recall lookup

Customer service: 1-800-662-6200

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Nissan Murano recalls

Official notice

Component
SUSPENSION:REAR:AXLE:SPINDLE
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Safety risk
The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Remedy
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.