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Nissan Murano Rear Side Glass May Detach

NHTSA campaign 24V053000 · Reported Jan 30, 2024 · Nissan North America, Inc.

medium How serious is it? About this label

Glass that detaches from the vehicle can become a hazard on the road, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V053000
Reported to NHTSAJan 30, 2024
ManufacturerNissan North America, Inc.
Part affectedVisibility:glass, Side/rear
Vehicles covered1 model/year combination, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Nissan is recalling certain Murano vehicles because the wrong primer may have been used on the quarter glass panels during assembly. As a result, the left and right quarter glass panels on these vehicles can detach from the vehicle.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Nissan dealer, or call Nissan customer service at 1-800-867-7669.
3. Dealers will replace both side quarter glass panels, free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V053000. More in how recalls work.

Affected vehicles (1)

Who to contact

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Nissan Murano recalls

Official notice

Component
VISIBILITY:GLASS, SIDE/REAR
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2024 Murano vehicles. The incorrect primer may have been used on the quarter glass, resulting in the left and right quarter glass detaching from the vehicle.
Safety risk
Detached glass panels can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace both side quarter glass panels, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PD102.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.