Chevrolet Traverse Side Curtain Airbags May Be Loose

NHTSA campaign 21V246000 · Reported Apr 8, 2021 · General Motors, LLC

high How serious is it? About this label

Airbags that aren't securely attached may not perform as intended in a crash, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V246000
Reported to NHTSA	Apr 8, 2021
Manufacturer	General Motors, LLC
Part affected	AIR Bags:critical Fasteners
Vehicles covered	2 model/year combinations, model years 2018–2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

In certain Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles, the side curtain airbags may not be properly attached to the vehicle. The bolts or fasteners holding these airbags in place may not be secure, so the airbags might not be held firmly where they're supposed to be.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact Chevrolet customer service at 1-800-222-1020 (Buick: 1-800-521-7300, GMC: 1-800-462-8782).
3. Dealers will inspect and, if needed, realign or replace the fasteners, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V246000. More in how recalls work.

Affected vehicles (2)

2018 Chevrolet Traverse
2019 Chevrolet Traverse

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chevrolet Air Bag Recalls Cover Deployment, Sensors, and Mounting Problems · all 19 Chevrolet recalls in this area

Other Chevrolet Traverse recalls

Mar 16, 2023Cadillac, Chevy, GMC SUVs Transmission Half-Shaft Failurehigh
Feb 2, 2023Chevrolet Blazer And Traverse Half-Shaft Can Separatehigh
Mar 31, 2022Buick Enclave, Chevy Traverse Side Air Bag Wiringhigh
Oct 18, 2021Chevy Traverse wheelchair vans: transmission leak riskcritical
Jun 24, 2021Chevrolet Traverse and Buick Enclave got wrong airbag softwarehigh
Feb 25, 2021GM Vehicles Recalled for Over-Cured Tire Failure Riskcritical

All 13 Traverse recalls

Official notice

Component: AIR BAGS:CRITICAL FASTENERS
Summary: General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Safety risk: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.