Chevrolet Traverse and Buick Enclave roof airbags may not deploy

NHTSA campaign 22V210000 · Reported 2022-03-31 · General Motors, LLC

high How serious is it? About this label

Serious, because the airbags meant to protect your head in a side crash may not work at all, but the notice does not tell owners to stop driving the vehicle.

What's wrong, in plain English

The wiring plug that connects to the airbags built into the roof above the side windows may have the wrong type of metal connectors inside. Because the parts don't match properly, the connection may not work, and the side curtain airbags on the left or right may not inflate during a crash. Owners of certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave models are affected. A dealer will replace the connector.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your vehicle is included. 2. Call your Buick dealer (1-800-521-7300) or Chevrolet dealer (1-800-222-1020) and schedule the repair, mentioning GM recall N212352140. 3. Have the dealer replace the airbag harness connector, which is free of charge.

Affected vehicles (5)

2020 Chevrolet Traverse
2021 Buick Enclave
2021 Chevrolet Traverse
2022 Buick Enclave
2022 Chevrolet Traverse

Who to contact

Buick — official Buick recall lookup

Customer service: 1-800-521-7300

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why do Buick airbags fail to deploy in these recalls? · all 5 Buick recalls in this area
Will my Chevrolet's air bags actually deploy in a crash? · all 19 Chevrolet recalls in this area

Official notice

Component: AIR BAGS:SIDE/WINDOW:CURTAIN
Summary: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.
Safety risk: Roof rail air bags that do not deploy as intended increase the risk of injury in a crash.
Remedy: Dealers will replace the harness connector to the roof rail air bags, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212352140.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.