Car Recall Tracker

Home › Dodge › Durango › 21V280000

Dodge Durango side curtain airbag bolt loose or missing

NHTSA campaign 21V280000 · Reported 2021-04-22 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

On certain Dodge Durango SUVs, a bolt that holds the side curtain airbag in place may be loose or missing entirely. That airbag is the long one that drops down from the roof beside the windows. If the bolt is not holding properly, the airbag may not open the way it was designed to during a crash, so it may not protect people as well as it should. A dealer will tighten or replace the fastener free of charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your Durango is included. 2. Call your Dodge dealer, or Chrysler customer service at 1-800-853-1403 (recall Y16), to schedule the work. 3. Have the fastener tightened or replaced — it is free.

Affected vehicles (2)

Who to contact

Dodge — official Dodge recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
AIR BAGS:CRITICAL FASTENERS
Summary
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Safety risk
A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Remedy
Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.