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Nissan Armada and INFINITI QX80 fuel pumps can fail

NHTSA campaign 21V373000 · Reported 2021-05-20 · Nissan North America, Inc.

high How serious is it? About this label

Fuel pump failure can cause an engine stall, increasing the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

A small spinning part inside the fuel pump can swell up and jam, which makes the pump quit. When the pump stops, gasoline stops reaching the engine and the engine can shut off while you are driving. Losing the engine in traffic makes a crash more likely. This affects Armada and QX80 models with the V8 engine. Dealers will put in a whole new fuel pump unit at no charge to you.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is covered.
2. Nissan owners call 1-800-867-7669 (recall R21A2); INFINITI owners call 1-800-662-6200 (recall R21A3), or contact your dealer.
3. Have the fuel pump module replaced at the dealer — it is free.

Affected vehicles (4)

2020 Infiniti QX80
2020 Nissan Armada
2021 Infiniti QX80
2021 Nissan Armada

Who to contact

Infiniti — official Infiniti recall lookup

Customer service: 1-800-662-6200

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Nissan fuel leaks and fuel pump failures: which models keep coming up? · all 10 Nissan recalls in this area

Official notice

Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.
Safety risk: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.