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Nissan Armada and INFINITI QX80 fuel pump may fail

NHTSA campaign 21V373000 · Reported May 20, 2021 · Nissan North America, Inc.

high How serious is it? About this label

A failed fuel pump can cause the engine to stall, which raises the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V373000
Reported to NHTSAMay 20, 2021
ManufacturerNissan North America, Inc.
Part affectedFuel System, Gasoline:delivery:fuel Pump:control/drive Module
Vehicles covered4 model/year combinations, model years 2020–2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Nissan is recalling certain Nissan Armada and INFINITI QX80 vehicles built with V8 engines. A part inside the fuel pump, the impeller, can swell and jam inside the pump housing. When that happens the fuel pump stops working, so the engine can no longer be supplied with fuel and can shut off while the vehicle is being driven.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your vehicle is included. 2. Contact a dealer to have the fuel pump module replaced — Nissan owners can call 1-800-867-7669 (recall R21A2) and INFINITI owners 1-800-662-6200 (recall R21A3). 3. The repair is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V373000. More in how recalls work.

Affected vehicles (4)

Who to contact

Infiniti — official Infiniti recall lookup

Customer service: 1-800-662-6200

Nissan — official Nissan recall lookup

Customer service: 1-800-867-7669

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Nissan Armada recalls

Official notice

Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
Summary
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.
Safety risk
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.