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Ram Truck Wheel Studs May Break

NHTSA campaign 21V398000 · Reported May 27, 2021 · Chrysler (FCA US, LLC)

high How serious is it? About this label

Wheel separation can cause a vehicle crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number21V398000
Reported to NHTSAMay 27, 2021
ManufacturerChrysler (FCA US, LLC)
Part affectedWheels:lugs/nuts/bolts/studs
Vehicles covered11 model/year combinations, model years 2018–2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The service and owner's manuals for these trucks contain incorrect torque information, which can cause the wheel lug nuts to be tightened too much. Over-tightening the lug nuts this way can break a wheel stud, and a broken wheel stud can allow a wheel to come loose from the vehicle.

What you should do

1. Check your VIN at nhtsa.gov/recalls. 2. Contact a dealer, or call FCA US customer service at 1-800-853-1403. 3. The torque specification will be corrected and wheel studs inspected, and replaced if necessary, free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V398000. More in how recalls work.

Affected vehicles (11)

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other RAM 3500 recalls

All 43 3500 recalls

Official notice

Component
WHEELS:LUGS/NUTS/BOLTS/STUDS
Summary
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Safety risk
Wheel separation can cause a vehicle crash.
Remedy
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.